What you will enjoy doing
- Manage and maintain IT Service Catalog for the Region CEE
- Oversee the delivery of IT services to all regional locations, ensuring services meet performance, quality, and operational standards
- Act as the primary point of contact for IT service requests, incidents, and escalations across the region
- Collaborate with the Regional Management to develop and maintain regional IT service level agreements (SLAs) and key performance indicators (KPIs)
- Define and improve processes and rules to ensure prompt resolution to minimize downtime and impact on business operations
- Continuously evaluate and improve IT services through user feedback, performance metrics, and ongoing service reviews
- Support the Regional IT Manager in the planning, coordination, and implementation of IT projects
- Maintain accurate documentation of IT service operations, including incident reports, service performance, and process workflows
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About this position:
- We expect you to finalize your dissertation agreement within 12-18 months.
- You work on your dissertation and its completion.
- You hold courses independently within the scope of the provisions of the collective bargaining agreement.
- You take on administrative tasks in research, teaching and administration.
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Your Tasks
- Lead the ÖAW Team within the AI Factory Austria
- Design and facilitate innovation sprints using frameworks like Design Thinking and agile methodologies.
- Guide cross-functional teams in ideating, prototyping, and validating AI-driven solutions.Evaluate feasibility and strategic alignment of AI prototypes and support next steps.
- Ensure compliance with AI ethics and regulatory principles throughout the sprint process.
- Capture results and derive insights to inform future development and scaling efforts.
- Establishing and maintaining networks in the field of artificial intelligence with academic institutions in Austria and internationally.
- Supporting researchers and innovators from the AI Factory Austria and partner institutions in exchanging the latest scientific methods and findings in fields such as biotechnology, manufacturing, public administration, and physics to accelerate innovation.
- Assisting business partners in effectively utilising new scientific results through targeted technology transfer activities.
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Your Tasks
- Design and coordinate AI training programs aligned with the AI Act and industry needs to upskill professionals and foster trustworthy AI.
- Establish and manage an internship and exchange program connecting academia, industry, and European AI partners.
- Build and maintain networks to promote AI related knowledge transfer and long-term collaboration across sectors.
- Serve as a central contact point for training, internships, and exchange activities within the AI Factory Austria.
- Monitor program impact, gather feedback, and ensure continuous improvement and strategic alignment.
- Support researchers and innovators from the AI Factory Austria and partner institutions in exchanging the latest scientific methods and findings in fields such as biotechnology, manufacturing, public administration, and physics to accelerate innovation.
- Assist business partners in effectively utilising new scientific results through targeted technology transfer activities.
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Your Tasks
- Develop and implement strategies to promote the AI Factory Austria’s services to users, stakeholders, and the broader public
- Establish and maintain partnerships with other AI Factories, EuroHPC Competence Centers, and related European/national AI initiatives
- Coordinate collaborative frameworks with testing facilities, Digital Innovation Hubs, and innovation ecosystems
- Organise community engagement activities such as events, workshops, and knowledge-sharing formats
- Collect, update, and analyse benchmarking data to improve the AI Factory’s Austria operations and share best practices across Europe
- Support researchers and innovators from the AI Factory Austria and partner institutions in exchanging the latest scientific methods and findings in fields such as biotechnology, manufacturing, public administration, and physics to accelerate innovation.
- Assisting business partners in effectively utilising new scientific results through targeted technology transfer activities.
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University assistant predoctoral
- Work on your dissertation within the subproject of the Clusters as defined above.
- We expect the completion of your doctoral thesis agreement within 12 months.
- Research in the area of the Clusters as defined above.
- Active participation in the activities of the Clusters.
- International publication and presentation activities.
- Participation in the further development of the Clusters.
- You take on administrative tasks in research, teaching and administration.
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Ihre Aufgaben:
- Fachliche und disziplinarische Führung des Compound- und Technik-Teams
- Planung und Steuerung des Personal- undRessourceneinsatzes
- Enge Zusammenarbeit und Schnittstellezum Bereich Transport
- Lieferanten Management und Pflege von Kunden- /Geschäftsbeziehungen
- Performance Management - Reporting, Ableitung undVerfolgung von Zielen / Maßnahmen zur Steigerung der Leistungsfähigkeit und Effizienz
- Verantwortung für die Einhaltung von Qualitäts-, Sicherheits- und Umweltstandards
- Profitmaximierung durch aktive Steuerung der operativen Kosten, des Einkaufs und der Administration
- Erkennen von Marktchancen, Definition von Wachstumsprojekten sowie Gestaltung von Ausschreibungen
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Deine Aufgaben:
- In dieser Rolle bist du einer der Dreh- und Angelpunkt, wenn es um die Weiterentwicklung und Optimierung unserer Azure-Cloud-Infrastrukturdienste geht.
- Du übernimmst die Integration und Anpassung bestehender IT-Infrastrukturdienste und führst deren Migration in die Microsoft Azure Cloud durch. Dabei unterstützt du nicht nur im Daily Admin Business, sondern bringst dich aktiv in spannende IT-Projekte wie die Migration zu Exchange Online ein.
- Dein Wissen und deine Erfahrung machst du zum Vorteil des Teams, indem du dem Projektmanagement als technischer Ansprechpartner zur Seite stehst. Mit deiner Expertise sorgst du dafür, dass wir unsere Ziele effizient und erfolgreich erreichen.
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Your personal sphere of influence:
- Cooperation in research, teaching and administration
- Participation in examination activities
- Contribution to publications/scientific articles
- Completion of a dissertation agreement within 12 - 18 months is expected
- Possibility of writing a dissertation
- Cooperation in and possibly independent holding of lectures to the extent of the provisions of the collective agreement
- Participation in and possibly independent teaching of courses to the extent of the provisions of the collective agreement
- Student support
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